Privacy Policy

• Account information: your name, email, phone number (optional), company, and a password that we store only as a salted hash.
• Contacts you upload: phone numbers, names, emails, tags and other details you add so that you can message people.
• Message data: the content, recipients, sender ID, status and delivery reports of the messages you send, and the campaigns they belong to.
• Payment records: the amount, currency, reference and status of each top-up. Card, bank and mobile-money details are entered on our payment provider’s checkout; we never receive or store them.
• Usage and security data: sign-in times, IP addresses, device and browser information, and an audit trail of important account and administrative actions.

• To provide and maintain the Service, including delivering the messages you send.
• To process payments and credit your wallet.
• To show delivery reports, analytics and exports.
• To review sender ID requests and to enforce our acceptable-use rules.
• To secure the platform, detect abuse and meet legal obligations.
• To send you service notices, such as payment receipts and low-balance alerts.

You decide whom you message. You are responsible for having a lawful basis and any required consent for the contacts you upload and the messages you send. For that data you act as the controller and we process it on your behalf to deliver your messages and report on them. Recipients who have opted out are excluded from your sends.

Message content and recipient numbers are shared with the SMS gateway that delivers the message, and are kept so that you can see your history, reports and delivery status.

Top-ups are processed by Paystack. You enter your payment details on Paystack’s secure checkout. We receive confirmation of payment, a reference and the amount, and use them to credit your wallet.

We do not sell personal information. We share it only as needed to run the Service:

• SMS gateways and carriers, to deliver your messages.
• Our payment provider, to complete transactions.
• Hosting, database and email providers that run the platform for us.
• Authorities, where the law requires it.

We keep your data while your account is active and for as long as needed to provide the Service, keep financial and security records, and resolve disputes. Contact us to ask for your data to be deleted; we will delete or anonymise what we are not required to keep.

We use encrypted connections, hash passwords with a modern algorithm, encrypt provider credentials at rest, limit repeated sign-in attempts, support scoped and revocable API keys, and apply role-based access inside each organization. No system is perfectly secure, so please keep your credentials safe and sign out of shared devices.

Depending on where you live, including under Kenya’s Data Protection Act, 2019, you may have the right to access, correct, export or delete your personal data and to object to certain processing. Contact us to exercise these rights.

We do not use advertising or tracking cookies. To keep you signed in, the app stores session tokens in your browser’s local storage, and it also stores preferences such as the light or dark theme. These are needed for the Service to work and are cleared when you sign out.

We may update this policy. We will post the new date above and, for material changes, tell you through the Service or by email. Continued use after the change means you accept it.

Questions about your privacy? Email kweyudelron37@gmail.com.